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Privacy Policy

Welcome to QPOBO! This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our platform to book doctor appointment tokens. By accessing or using QPOBO, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using our services.

1. Information We Collect

a. Personal Information

When you use our platform, we may collect:

  • End Users: Name, email address, mobile number, and appointment booking details (e.g., doctor, date, and time).
  • Doctors/Practitioners: Professional information, including name, clinic address, contact details, specialization, services offered, and availability.

b. Usage Data

We automatically collect non-personal data such as IP addresses, browser types, device information, and usage patterns to enhance user experience and improve our services.

2. How We Use the Collected Information

a. For End Users

  • Facilitate appointment bookings with doctors or wellness practitioners.
  • Notify you about appointment confirmations, reminders, and updates.
  • Provide customer support and address queries.

b. For Doctors/Practitioners

  • Display your profile information, such as specialization, clinic details, services, and availability, to help users book appointments.
  • Enable communication with booked patients.
3. Data Sharing
  • With Doctors/Practitioners: End user information (e.g., name, mobile number, and booking details) will be shared with the respective doctor or practitioner to confirm and manage appointments.
  • With End Users: Doctor or practitioner details, including contact information and clinic location, will be shared for appointment facilitation.
  • With Third Parties: We do not sell or rent your personal data to third parties. However, we may share data with trusted service providers to support operational needs (e.g., appointment notifications or technical services).
4. Data Visibility
  • End Users: Personal data such as email and mobile number will not be displayed publicly. It is only visible to the doctors or practitioners you book appointments with.
  • Doctors/Practitioners: Professional and clinic information will be publicly available to users for booking purposes.
5. Data Protection

We implement robust security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Responsibilities
  • End Users: You are responsible for providing accurate information during booking and verifying the credentials of the doctors or practitioners before appointments.
  • Doctors/Practitioners: You are responsible for ensuring the accuracy of your profile and service-related information displayed on QPOBO.
7. Your Rights
  • You may access, update, or delete your personal data through your QPOBO account.
  • You can request the deletion of your account and personal data by contacting us.
  • You have the right to opt out of non-essential notifications or communications.
8. Retention of Data

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations.

9. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our platform with a revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

QPOBO

Email: support@qpobo.com

Phone: +91 96299 12381